
Custom Orders
(other than macarons)
Please use this form to request a custom non-macaon order. (Or an order containing a combination of macarons and non-macaron items.)
Cancellation Policy:
Every order is custom-made and prepared specifically for you. Because of this, cancellation timelines vary depending on the size and complexity of each order.
A cancellation deadline will be provided at the time your order is confirmed. Orders may be cancelled up until this specified deadline.
Cancellations made before baking has begun are eligible for a partial refund, minus:
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a 10% cancellation fee, and
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any costs already incurred specifically for your order (ie. ingredients, specialty decor items, packaging).
Once work has begun on your order, it is no longer eligible for cancellation or refund.
By placing an order, you acknowledge and agree to the cancellation terms provided with your order confirmation.